The Support Division includes the following units:

Central Records Unit

The Central Records Unit conducts background checks for individuals seeking a concealed handgun permit in addition to background checks for permits and criminal history requests, the processing and removal of abandoned vehicles and billing of false burglar alarms.

False Alarm Reduction Unit

The False Alarm Reduction Unit works to educate residents about the proper use of burglar, panic and robbery alarms, and encourages the registration of these systems. Alarms are required to be registered in the City Code, and fines can be levied for repeat false alarms.

PhotoSafe/Red Light Cameras

The PhotoSafe program captures images of stoplight violations and uses vehicle information to issue a civil penalty.

FOIA

The Virginia Freedom of Information Act (VFOIA), located in the Code of Virginia § 2.2-3700 et seq., guarantees citizens of the Commonwealth and representatives of the media access to public records held by public bodies, public officials, and public employees.