The mission of the Virginia Beach Animal Control Unit is to balance the health, safety and welfare needs of the people and animals in our City. 

Through our mission, Animal Control will educate the public about responsible companion animal ownership, aggressively investigate animal cruelty cases, provide compassion and humane care for unwanted, stray, abused, and abandoned animals in our city, give adoptable animals a second chance at a forever home, and humanely euthanize animals when necessary and appropriate.​​​​​​​​​​​​​​​​​​​

Calls for Service

To have an Animal Control Officer respond to a call for service, call dispatch at (757) 385-4444 and select “Option #1.” Animal Control Officers are on routine patrol from 8 a.m. - 10 p.m., seven days a week. There is an officer on stand-by duty after hours to respond to emergency calls for service only. 

When calls are received, a Communications Officer dispatches an Animal Control Officer to investigate complaints. If the officer sees a violation when they arrive, appropriate action will be taken.​​​

For all other non-emergency inquiries, please send an email to​. *NOTE: This email box is not monitored 24/7.

Animal Control Unit Advisory Board

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​An Animal Control Unit Advisory Board has been established in accordance with city code Section 5-103 - Section 5-105. The city code may be found online on Municode.

The Animal Control Unit Advisory Board holds meetings quarterly at 6:30 p.m. in the conference room of the Virginia Beach Care & Adoption Center located at 341 S. Birdneck Road, Virginia Beach, VA 23451.​ The meetings are open to the public.

Upcoming Meetings

  • Wed., June 5, 2024 at 6:30 p.m.
  • Wed., Sept. 4, 2024 at 6:30 p.m.
  • Wed., Dec. 4, 2024 at 6:30 p.m.